05.December 2008, 09:12
URL: http://www.ndsatcom.com/en/support/tas.php
Technical Assistance & Support
ND SatCom Technical Assistance and Support (TAS) offers a variety of packages for technical questions you may have about your system.
Our TAS engineers assist with operational questions, software updates, problem solving hotline, 24 hour/year-round emergency support and onsite consulting, as well as network management support during initial operation phases. TAS engineers are well-trained in the configuration and operation of ND SatCom equipment and in data communication and voice communication protocols.
The infrastructure of ND SatCom TAS includes fully equipped labs for reproduction of your network environments. An escalation process ensures requests are resolved according to their urgency.

 

 

 

 

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